Shipping terms


Shipping of the purchased product:

The shipping of the goods is made within 2-3 working days from the receiving of your payment...

The delivery will be handled within 24/48 hours of its shipping. The courier will make three delivery attempts. If the customer is not available at the third attempt, the goods will be send back to the sender and the customer should support the shipping costs both of the return goods and of the new shipping. 

The shipping will be made to the address provided during the completion of the purchase form, where the customer has to give also a telephone number which will be given to the courier in order to facilitate the delivery. At the moment of the shipping, if expected, will be send the tracking code to track the order online.

Refusal of the shipped package or absence of the consignee:

In the case of rejection of a package shipped to a customer, he has to refund the costs for the return shipping of the goods, both for a possible new shipping and for a possible refund from which will be deduct the shipping costs he had (SDS).

The missed payment of the refund or the missed availability of the borrower, will implicate the intervention of a debt collection society, with additional increase of costs charged to the customer. 

The same happens if the delivery cannot be made beacuse the addressee is not available or because the address is wrong.